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This Privacy Policy outlines how Hamiltons Estate Agents collects, uses, maintains, and discloses information from users (each, a "User") of our website https://www.hamiltonsestate.co.uk . This policy applies to the website and all products/services offered by Hamiltons Estate Agents.

 

Your Personal Information

As part of providing services on this site, we may collect personally identifying information from users, which may include:

 

• Contact Forms – Information submitted through our contact forms when enquiring about services or subscribing to our newsletter.

• Facebook Pixel – Facebook tracking ID for advertising and analytics purposes.

• Live Chat – Information submitted during live chat sessions.

• Cookies – Cookies are used for tracking and improving the user experience.

• Google Analytics – Information about website traffic and user behaviour.

• Browser & Technical Information – Including the type of browser, operating system, and internet service provider you use.

 

We collect personal identification information only if you voluntarily submit it to us. You can always refuse to provide personally identifiable information, although this may limit your ability to access certain features of the Site.

 

Web Browser Cookies

Our Site may use "cookies" to enhance your experience. These cookies are placed on your device by your web browser for record-keeping purposes and to track user behaviour. For more information on how cookies are used, please refer to our Cookie Policy.

 

How We Use Collected Information

Hamiltons Estate Agents uses your personal information for the following purposes:

 

1. To Personalise Your Experience
   We may use the information to better understand how users interact with the services and resources on our website.

 

1. To Improve Our Website
   We continually work on improving our website, based on the information and feedback we receive from users.

 

1. To Enhance Customer Service
   The information you provide helps us to respond more efficiently to your customer service and support requests.

 

1. To Send Periodic Emails
   If you provide your email address, it may be used to respond to enquiries or provide other information regarding services or updates. With your consent, we may send promotional emails, such as newsletters, company news, or related product/service information.

 

 

Advertising on Third-Party Websites

You may encounter advertisements or content related to Hamiltons Estate Agents on third-party websites and social media platforms. These ads may be tailored based on your browsing activity on our website.

 

How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, as well as security measures, to safeguard against unauthorised access, alteration, disclosure, or destruction of your personal information, including usernames, passwords, transaction information, and data stored on our Site.

Furthermore, you retain full control over your data. You have the right to request that we delete any personal data stored on our systems. To request the deletion of your data, please contact us at enquiries@hamiltonsestate.co.uk. However, please note that legal obligations (such as anti-money laundering regulations) may require us to retain certain information.

 

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share aggregated, non-personally identifiable information with trusted partners and affiliates for the purposes outlined above. We may also employ third-party service providers to assist us in operating our business and website, such as sending newsletters or administering surveys. We may share your information with these third parties for those specific purposes, provided that you have given us permission.

 

Third-Party Websites

Our website may include links to third-party websites that are not maintained by Hamiltons Estate Agents. If you follow a link to another website, please be aware that those websites have their own privacy policies, which are not our responsibility. We recommend reviewing the privacy policies of these sites before submitting any personal information.

 

Changes to This Privacy Policy

Hamiltons Estate Agents reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any updates. By continuing to use our site, you acknowledge and agree to the terms of this Privacy Policy, including any changes.

 

Your Acceptance of These Terms

By using this website, you consent to the use of cookies and agree to the terms of this Privacy Policy. You can manage or modify your cookie preferences at any time.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Hamiltons Estate Agents
https://www.hamiltonsestate.co.uk
Email: enquiries@hamiltonsestate.co.uk

This Privacy Policy was last updated on 02.12.2024